Terms and Conditions
Your item must be in its original unused condition to be returned, unless there is a manufacturer defect. Your must return the item within 14 days of your purchase.
1. Please email firstname.lastname@example.org to request a refund and we will assign you a tracking #.
Shades On Fire
Returns Department Tracking #
6911 Derry rd w, Unit E04
Milton, Ontario, L9T 7H5
Some items can not be returned if they are opened.
Merchandise that has been worn, used, or altered will not be accepted for return or exchange. You will only be credited for a return after inspection of item. Shades On Fire retains the right to refuse any return if deemed used, worn, or damages caused by client.
Exchanges are not permitted.
Payment Policy Accepted Methods of Payment
Credit Card (Visa, Master Card, American Express, Discover)
Credit Card Charges
Your credit card will be charged when you place your order. If we are not able to fulfill your order for any reason your credit card will be refunded.
Shipping Policy Turnaround
All orders are shipped within 48 hours unless otherwise stated: hours Monday - Friday 11am - 8pm.
We use the following carriers to deliver our orders:
If a tracking # is provided by the shipping carrier, we will update your order with the tracking information. Please note that some orders using 1st Class USPS mail will not have tracking numbers.
The rate charged for the shipping of your order is based on the weight of your products, and your location. Before the final checkout page you will be shown what the cost of shipping will be, and you will have a chance to not place your order if you decide not to.